# Non-Emergency Police Assistance - North Carolina ## National Guidance - **When to Call Non-Emergency Numbers:** - Use non-emergency police numbers for situations like noise complaints, reporting non-urgent crimes, property damage, or suspicious activity that does not pose an immediate danger. - **In Case of Emergency:** - For urgent threats to life or property, dial **911** immediately. ## Statewide Non-Emergency Police Directory - **North Carolina State Highway Patrol:** - **Phone:** 1-800-445-8621 - **Website:** [https://www.ncdps.gov](https://www.ncdps.gov/) - **Services Provided:** Assistance with roadway incidents, non-urgent traffic concerns, and statewide law enforcement inquiries. ## Local Non-Emergency Contacts by City/County ### Charlotte-Mecklenburg - **Charlotte-Mecklenburg Police Department (CMPD):** - **Phone:** 311 (within Mecklenburg County) or 704-336-7600 - **Website:** [https://charlottenc.gov/CMPD](https://charlottenc.gov/CMPD) - **Office Location:** 601 E Trade St, Charlotte, NC 28202 - **Services Provided:** Noise complaints, vandalism, non-urgent crime reporting. ### Raleigh - **Raleigh Police Department:** - **Phone:** 919-831-6311 - **Website:** [https://raleighnc.gov/police](https://raleighnc.gov/police) - **Office Location:** 6716 Six Forks Rd, Raleigh, NC 27615 - **Services Provided:** Parking violations, abandoned vehicles, community policing. ### Durham - **Durham Police Department:** - **Phone:** 919-560-4600 - **Website:** [https://durhamnc.gov/149/Police-Department](https://durhamnc.gov/149/Police-Department) - **Office Location:** 505 W Chapel Hill St, Durham, NC 27701 - **Services Provided:** Non-urgent crime reports, property damage follow-ups. ### Asheville - **Asheville Police Department:** - **Phone:** 828-252-1110 - **Website:** [https://www.ashevillenc.gov/department/police/](https://www.ashevillenc.gov/department/police/) - **Office Location:** 100 Court Plaza, Asheville, NC 28801 - **Services Provided:** Community outreach, non-emergency safety concerns. ## Additional Resources - **Crime Stoppers (Anonymous Tips):** - **Phone:** 1-888-445-8477 - **Website:** [https://www.nccrimestoppers.org](https://www.nccrimestoppers.org/) - **Services Provided:** Anonymous reporting of crime or suspicious activity. - **Neighborhood Watch Programs:** - **Website:** [https://www.nnw.org](https://www.nnw.org/) - **Services Provided:** Tools and contacts to organize local safety initiatives. ## Educational Resources - **Understanding Police Roles:** - **Website:** [https://www.ncdps.gov/public-safety-resources](https://www.ncdps.gov/public-safety-resources) - **Description:** Learn the difference between emergency and non-emergency situations and the appropriate contacts. - **Community Policing Information:** - **Website:** [https://cops.usdoj.gov](https://cops.usdoj.gov/) - **Description:** Resources on how law enforcement collaborates with local communities. ## Online Reporting Tools - **North Carolina State Police Online Reporting:** - **Website:** [https://www.ncdps.gov/report](https://www.ncdps.gov/report) - **Services Provided:** File reports for non-urgent crimes such as theft, property damage, or fraud. - **Local Police Online Reporting Portals:** - **Charlotte-Mecklenburg:** [https://charlottenc.gov/CMPD](https://charlottenc.gov/CMPD) - **Raleigh:** [https://raleighnc.gov/police](https://raleighnc.gov/police) - **Durham:** [https://durhamnc.gov/149/Police-Department](https://durhamnc.gov/149/Police-Department) --- _Updated as of December 31, 2024. For corrections or additional information, please contact North Carolina State Highway Patrol at [https://www.ncdps.gov](https://www.ncdps.gov/)._