# Senior Helpline Help - New York ## National Senior Helpline Resources - **Eldercare Locator** - **Website:** [https://eldercare.acl.gov](https://eldercare.acl.gov/) - **Phone:** 1-800-677-1116 - **Description:** A nationwide service connecting older adults and caregivers to local resources such as transportation, housing, and health services. - **AARP Foundation** - **Website:** [https://www.aarp.org/aarp-foundation/](https://www.aarp.org/aarp-foundation/) - **Phone:** 1-888-687-2277 - **Description:** Provides assistance with senior issues including social services, benefits, and advocacy. - **National Council on Aging (NCOA)** - **Website:** [https://www.ncoa.org](https://www.ncoa.org/) - **Description:** Offers resources for financial security, health, and social connection for older adults. ## Statewide Senior Support - **New York State Office for the Aging (NYSOFA)** - **Phone:** 1-800-342-9871 - **Website:** [https://aging.ny.gov](https://aging.ny.gov/) - **Description:** Oversees statewide programs and services for seniors, including caregiver support, health services, and Meals on Wheels. - **Area Agencies on Aging (AAA) - New York** - **Website:** [https://aging.ny.gov/area-agencies-aging](https://aging.ny.gov/area-agencies-aging) - **Phone:** 1-800-342-9871 - **Description:** Local agencies providing senior services such as home care, transportation, and legal assistance. ## Local Senior Resources by Region/City ### New York City - **New York City Department for the Aging (DFTA)** - **Phone:** 311 or (212) 244-6469 - **Website:** [https://www.nyc.gov/aging](https://www.nyc.gov/aging) - **Address:** 2 Lafayette Street, New York, NY 10007 - **Specialized Services:** Offers programs like Senior Centers, transportation, health screenings, and caregiver resources. ### Buffalo - **Erie County Senior Services** - **Phone:** (716) 858-8526 - **Website:** [https://www2.erie.gov/seniorservices/](https://www2.erie.gov/seniorservices/) - **Address:** 95 Franklin Street, Buffalo, NY 14202 - **Specialized Services:** Provides social activities, nutrition programs, and benefits counseling. ### Albany - **Albany County Department for Aging** - **Phone:** (518) 447-7177 - **Website:** [https://www.albanycounty.com/departments/aging](https://www.albanycounty.com/departments/aging) - **Address:** 162 Washington Avenue, Albany, NY 12210 - **Specialized Services:** Includes health promotion, elder abuse prevention, and support groups. ## Online and Remote Support Options - **Senior Planet** - **Website:** [https://seniorplanet.org](https://seniorplanet.org/) - **Description:** Provides technology training and online engagement opportunities for seniors. - **NY Connects Helpline** - **Phone:** 1-800-342-9871 - **Description:** One-stop shop for accessing local senior services, including housing, transportation, and caregiving support. ## Educational and Advocacy Resources - **AARP New York** - **Website:** [https://www.aarp.org/ny](https://www.aarp.org/ny) - **Description:** Advocacy and educational resources on elder rights, fraud prevention, and health programs. - **New York State Long-Term Care Ombudsman Program** - **Website:** [https://ltcombudsman.ny.gov](https://ltcombudsman.ny.gov/) - **Description:** Advocates for residents of nursing homes and assisted living facilities to address quality of life and care issues. ## Support Groups and Networks - **New York Statewide Senior Action Council** - **Website:** [https://www.nysenior.org](https://www.nysenior.org/) - **Description:** Advocacy and support for senior citizens, including health and financial security. - **Virtual Senior Communities** - **Website:** [https://connect2affect.org](https://connect2affect.org/) - **Description:** Online spaces for reducing loneliness and promoting engagement among seniors. --- _Updated as of December 30, 2024. For updates or corrections, please contact the New York State Office for the Aging at 1-800-342-9871._