# Non-Emergency Police Assistance - Massachusetts ## National Guidance - **When to Call Non-Emergency Numbers:** - Use non-emergency police numbers for situations like noise complaints, reporting non-urgent crimes, property damage, or suspicious activity that does not pose an immediate danger. - **In Case of Emergency:** - For urgent threats to life or property, dial **911** immediately. ## Statewide Non-Emergency Police Directory - **Massachusetts State Police Headquarters:** - **Phone:** (800) 523-0041 - **Website:** [https://www.mass.gov/orgs/massachusetts-state-police](https://www.mass.gov/orgs/massachusetts-state-police) - **Services Provided:** Statewide assistance for non-emergency police matters, including traffic enforcement and criminal investigations. ## Local Non-Emergency Contacts by City/County ### Boston - **Boston Police Department (BPD):** - **Phone:** (617) 343-4627 - **Website:** [https://www.boston.gov/departments/police](https://www.boston.gov/departments/police) - **Office Location:** 1 Schroeder Plaza, Boston, MA 02120 - **Services Provided:** Community patrol, noise complaints, parking violations, lost property reporting. ### Worcester - **Worcester Police Department:** - **Phone:** (508) 799-8606 - **Website:** [https://www.worcesterma.gov/police](https://www.worcesterma.gov/police) - **Office Location:** 9-11 Lincoln Square, Worcester, MA 01608 - **Services Provided:** Noise complaints, property damage reports, suspicious activity investigations. ### Springfield - **Springfield Police Department:** - **Phone:** (413) 787-6300 - **Website:** [https://www.springfieldpolice.net](https://www.springfieldpolice.net/) - **Office Location:** 130 Pearl Street, Springfield, MA 01105 - **Services Provided:** Non-urgent crime reports, lost property, parking violations. ### Cambridge - **Cambridge Police Department:** - **Phone:** (617) 349-3300 - **Website:** [https://www.cambridgema.gov/cpd](https://www.cambridgema.gov/cpd) - **Office Location:** 125 Sixth Street, Cambridge, MA 02142 - **Services Provided:** Non-emergency reporting of property damage, suspicious activity, and traffic issues. ## Additional Resources - **Crime Stoppers (Anonymous Tips):** - **Phone:** (800) 494-TIPS (8477) - **Website:** [https://www.crimestoppersma.com](https://www.crimestoppersma.com/) - **Services Provided:** Anonymous reporting of crime or suspicious activity in Massachusetts. - **Neighborhood Watch Programs:** - **Website:** [https://www.neighborhoodwatch.com](https://www.neighborhoodwatch.com/) - **Services Provided:** Tools and contacts to organize local safety initiatives. ## Educational Resources - **Understanding Police Roles:** - **Website:** [https://www.mass.gov/public-safety](https://www.mass.gov/public-safety) - **Description:** Learn the difference between emergency and non-emergency situations and the appropriate contacts. - **Community Policing Information:** - **Website:** [https://www.cops.usdoj.gov](https://www.cops.usdoj.gov/) - **Description:** Resources on how law enforcement collaborates with local communities for safety and crime prevention. ## Online Reporting Tools - **Massachusetts State Police Online Reporting:** - **Website:** [https://www.mass.gov/forms/report-crime-online](https://www.mass.gov/forms/report-crime-online) - **Services Provided:** File reports for non-urgent crimes such as theft, property damage, or fraud. - **Local Police Online Reporting Portals:** - **Boston:** [https://www.boston.gov/departments/police](https://www.boston.gov/departments/police) - **Worcester:** [https://www.worcesterma.gov/police](https://www.worcesterma.gov/police) - **Springfield:** [https://www.springfieldpolice.net](https://www.springfieldpolice.net/) - **Cambridge:** [https://www.cambridgema.gov/cpd](https://www.cambridgema.gov/cpd) --- _Updated as of December 2024. For corrections or additional information, please contact [Massachusetts State Police](https://www.mass.gov/orgs/massachusetts-state-police)._