For seniors in Alabama seeking information, support, or assistance with various needs, there are several key helplines and resources available. These services are designed to help older adults and their caregivers navigate complex systems, find local programs, and address concerns. ### **ALABAMA SENIOR HELPLINES AND RESOURCES** **I. The Alabama AGELINE (Aging & Disability Resource Center - ADRC)** This is the primary statewide resource for seniors, adults with disabilities, and their caregivers in Alabama. It's designed to be a "one-stop shop" for information and services. - **Phone:** **1-800-AGELINE (1-800-243-5463)** - **Email:** [email protected] - **Website:** [https://alabamaageline.gov/helpservices/](https://alabamaageline.gov/helpservices/) - **What they can help with:** - Information and assistance on a wide range of topics, including senior meals, prescription drug assistance, Medicare, caregiver resources, long-term care options (in-home, community-based, and institutional services), transportation, and more. - Connecting you with your local **Area Agency on Aging (AAA)**. - Screening for eligibility for public and community benefits and services, and assisting with application processes. - Providing options counseling for planning long-term services and supports. **II. Area Agencies on Aging (AAAs) / Aging & Disability Resource Centers (ADRCs)** Alabama has 13 Area Agencies on Aging (AAAs) across the state. Each AAA houses an Aging & Disability Resource Center (ADRC). These are regional hubs that implement senior services and provide localized support. When you call the 1-800-AGELINE, you will likely be connected to the AAA serving your county. You can also find contact information for each of the 13 AAAs directly on the Alabama Department of Senior Services website: [https://alabamaageline.gov/helpservices/](https://alabamaageline.gov/helpservices/) (Click on the map or scroll down for a list by region/county). Some examples of AAAs and their general contact numbers include: - **United Way Area Agency on Aging of Jefferson County (Birmingham):** (205) 458-3330 or 1-800-AGELINE - **Middle Alabama Area Agency on Aging (M4A) (Serving Blount, Chilton, Shelby, St. Clair, Walker counties):** (205) 670-5770 or 1-866-570-2998 - **Central Alabama Aging Consortium (CAAC) (Serving Autauga, Elmore, Montgomery counties):** (334) 240-4666 or 1-800-264-4680 - **Southern Alabama Regional Council on Aging (SARCOA) (Serving Barbour, Coffee, Covington, Dale, Geneva, Henry, Houston counties):** (334) 793-6843 or 1-800-239-3507 **III. Specialized Senior Helplines and Resources** - **Adult Abuse Hotline (Adult Protective Services - DHR):** - **Purpose:** For reporting suspected abuse, neglect, or exploitation of vulnerable adults, including seniors, whether they live at home or in facilities. - **Phone:** **1-800-458-7214** or (334) 242-1350 - **Email:** [email protected] - **State Long-Term Care Ombudsman Program:** - **Purpose:** Advocates for the rights of residents in nursing homes and assisted living facilities, and investigates complaints. - **Phone:** (334) 353-8689 (or often through the 1-800-AGELINE) - **Senior Talk Line (Crisis Center - Birmingham Area):** - **Purpose:** Provides supportive connection through regular telephone calls to seniors and caregivers of seniors, aiming to alleviate social isolation and loneliness. This is a free telephone reassurance service. - **Phone:** **(205) 328-8255** - **Website:** [https://www.crisiscenterbham.org/senior-talk-line/](https://www.crisiscenterbham.org/senior-talk-line/) - **Note:** While based in Birmingham, they provide services to Central Alabama (Blount, Chilton, Jefferson, St. Clair, Shelby, and Walker counties). - **Alabama Cares Program:** - **Purpose:** Offers support for caregivers across the state by providing information, assistance, counseling, respite care, and supplemental services. - **Phone:** 1-334-242-5772 (or often through the 1-800-AGELINE) - **Alabama Lifespan Respite Resource Network:** - **Purpose:** A statewide program to connect caregivers to respite resources, allowing them temporary relief from caregiving duties. - **Phone:** 1-866-737-8252 - **Alabama Senior Medicare Patrol (AL SMP):** - **Purpose:** Empowers and assists Medicare beneficiaries in the prevention and reporting of healthcare fraud, errors, and abuse. - **Phone:** 1-800-243-5463 (the AGELINE) - **National Eldercare Locator (National Resource for Local Services):** - **Purpose:** A public service of the U.S. Administration for Community Living that connects you to services for older adults and their families anywhere in the U.S., including Alabama. - **Phone:** **1-800-677-1116** - **Website:** [https://eldercare.acl.gov/](https://www.google.com/search?q=https://eldercare.acl.gov/) When contacting any of these helplines, be prepared to explain your situation clearly so they can connect you with the most appropriate resources or services. --- ### **1. Alabama Department of Senior Services (ADSS)** - **Purpose**: Provides a wide range of services for older adults and their caregivers. - **Contact**: - **Phone**: **1-800-AGE-LINE (1-800-243-5463)** - **Website**: [alabamaageline.gov](https://www.alabamaageline.gov) - **Services**: - Information about senior services statewide. - Access to meal programs, transportation, and in-home care. - Help with Medicare, Medicaid, and long-term care planning. --- ### **2. Alabama Area Agencies on Aging (AAA)** - **Purpose**: Regional agencies providing localized senior support and resources. - **Contact**: - Find your local AAA by calling **1-800-243-5463** or visiting the [AAA Locator](https://www.alabamaageline.gov). - **Services**: - Assistance with aging-related issues like healthcare, housing, and caregiving. - Wellness and social programs to promote healthy aging. - Elder abuse prevention and intervention services. --- ### **3. Alabama 2-1-1 Helpline** - **Purpose**: Connects seniors and their families to community and government resources. - **Contact**: - **Phone**: **2-1-1** - **Website**: [211.org](https://www.211.org) - **Services**: - Referrals to senior programs, financial assistance, and housing support. - Help finding local senior centers and meal delivery programs. - Crisis support and wellness checks. --- ### **4. Elder Care Locator (National Service)** - **Purpose**: A nationwide service that helps seniors and their families connect to services in their area. - **Contact**: - **Phone**: **1-800-677-1116** - **Website**: [eldercare.acl.gov](https://eldercare.acl.gov) - **Services**: - Referrals to local aging services. - Help with transportation, in-home care, and financial assistance. --- ### **5. Senior Medicare Patrol (SMP) of Alabama** - **Purpose**: Helps seniors detect and prevent Medicare fraud and abuse. - **Contact**: - **Phone**: **1-800-243-5463** (via ADSS) - **Website**: [smpresource.org](https://www.smpresource.org) - **Services**: - Education about Medicare scams and fraud. - Assistance with reporting fraudulent activity. --- ### **6. Alabama Legal Assistance Program** - **Purpose**: Offers free legal advice and support for seniors. - **Contact**: - Access through your local Area Agency on Aging or ADSS at **1-800-243-5463**. - **Services**: - Help with wills, power of attorney, and guardianship. - Assistance with Medicare, Medicaid, and elder rights. --- ### **7. Alabama Senior Nutrition Program** - **Purpose**: Provides nutritious meals to seniors at senior centers or through home delivery. - **Contact**: - **Phone**: **1-800-243-5463** - **Website**: [alabamaageline.gov](https://www.alabamaageline.gov) - **Services**: - Meals on Wheels. - Group dining programs at senior centers. --- ### **8. AARP Alabama** - **Purpose**: Advocates for seniors and provides resources for aging well. - **Contact**: - **Phone**: **1-866-542-8167** - **Website**: [aarp.org/al](https://www.aarp.org/al) - **Services**: - Educational workshops and community programs. - Advocacy for senior-friendly policies. - Resources for health, finances, and caregiving. --- ### **9. Alzheimer’s Association - Alabama Chapter** - **Purpose**: Support for seniors with Alzheimer’s or dementia and their caregivers. - **Contact**: - **Phone**: **1-800-272-3900** (24/7 Helpline) - **Website**: [alz.org/alabama](https://www.alz.org/alabama) - **Services**: - Caregiver support groups. - Resources for managing dementia-related challenges. - Education about Alzheimer’s and related disorders. --- ### **10. Local Senior Centers** - **Purpose**: Offer recreational, educational, and support programs for seniors. - **Contact**: - Find a local senior center via ADSS or your Area Agency on Aging. - **Services**: - Health screenings, fitness classes, and social activities. - Assistance with technology, finances, and daily living. --- ### **When to Call These Resources**: - Need help navigating healthcare or insurance. - Facing financial hardship or housing instability. - Looking for community, meals, or social engagement. - Concerned about elder abuse or neglect. Let me know if you'd like additional details about any specific service!