# Definição
“Os KPIs representam um conjunto de medidas focadas nos aspectos do desempenho organizacional que são mais críticos para o sucesso atual e futuro da organização.”
Key Performance Indicators
Developing, Implementing, and Using Winning KPIs
DAVID PARMENTER
Wiley
2007
---
“Key performance indicators (KPIs) são métricas de negócios usadas por executivos corporativos e outros gerentes para rastrear e analisar fatores considerados cruciais para o sucesso de uma organização. KPIs eficazes concentram-se nos processos e funções de negócios que a alta administração considera mais importantes para medir o progresso em direção ao cumprimento dos objetivos estratégicos e das metas de desempenho.”
Key Performance Indicators (KPIs)
TechTarget
[Link](https://searchbusinessanalytics.techtarget.com/definition/key-performance-indicators-KPIs)
# Referências Importantes
KPI (Key Performance Indicators): saiba o que é e como funciona
FIA BUSINESS SCHOOL
[Link](https://fia.com.br/blog/kpi/)
KPILibrary
ServiceNow
[Link](http://kpilibrary.com/)
WHAT IS A KEY PERFORMANCE INDICATOR (KPI)?
KPI.org
[Link](https://www.kpi.org/kpi-basics/)
Key Performance Indicators (KPIs)
Corporate Finance Institute
[Link](https://corporatefinanceinstitute.com/resources/knowledge/finance/key-performance-indicators-kpis/)
What Are KPIs (Key Performance Indicators)? 30 Examples for Finance, HR, Process, etc.
Ted Jackson
[Link](https://www.clearpointstrategy.com/18-key-performance-indicators/)
MEDIDAS, MÉTRICAS, INDICADOR, KPI, O QUE É CADA UM?
Maria Angélica Castellani
[Link](http://www.youwilldobetter.com/2015/10/medidas-metricas-indicador-kpi-o-que-e-cada-um)
KPI: como medir o que importa no seu negócio
Endeavor Brasil
[Link](https://endeavor.org.br/kpi/)
# Referências Bibliográficas
Performance Management Systems
Design, Diagnosis and Use
Chiara Demartini
Springer
2014
How To Develop Meaningful Key Performance Indicators
A Step by Step Guide
Clive Keyte
Intrafocus
2014
KPI Checklists
Develop meaningful, trusted, KPIs and reports
Practical guide to implementing KPIs and performance measures, over 50 checklists included
Bernie Smith
Metric Press
2013
100 Indicadores da Gestão
Key Performance Indicators
Jorge Caldeira
Conjuntura Actual Editora
2012
Management by Measurement
Designing Key Indicators and Performance Measurement Systems
Fiorenzo Franceschini
Maurizio Galetto
Domenico Maisano
Springer
2007
Guide to key performance indicators
Communicating the measures that matter
PricewaterhouseCoopers
2007
Key Performance Indicators Manual
A pratical guide for the best practice development, implementation and use of KPIs
Trischa Baker
Allen & Unwin
2002
# David Parmenter
Key Performance Indicators
Developing, Implementing, and Using Winning KPIs
Third Edition
Wiley
2015
Key Performance Indicators
Developing, Implementing, and Using Winning KPIs
Second Edition
Wiley
2010
Key Performance Indicators
Developing, Implementing, and Using Winning KPIs
Wiley
2007
# Bernard Marr
What Are Key Performance Indicators (KPIs)?
A Simple Explanation For Everyone
[Link](https://www.bernardmarr.com/default.asp?contentID=762)
Key Performance Indicator (KPI) Library
[Link](https://www.bernardmarr.com/default.asp?contentID=773)
How Do You Develop Effective KPIs?
10 Simple Steps For Any Business
[Link](https://www.bernardmarr.com/default.asp?contentID=763)
A Sample KPI Template For Any Business
[Link](https://www.bernardmarr.com/default.asp?contentID=975)
# Trilha
[[Orientação por Dados]]
[[KPIs de Gestão de Projetos]]
[[Indicadores]]