# Privacy Policy **Last revised – MAR 2024** HyperPerfect (“HyperPerfect,” “we” or “us”) is committed to protecting the privacy of its clients (“Client,” “you” or “your”). This Privacy Policy explains how HyperPerfect collects, uses, and shares the personal information we collect from visitors to our website (“Website”). For information about how we collect and use information collected from our clients (“Client Data”) during the provision of our services (“Services”), please see [Section 4 (“Client Data”)](#4-client-data) below. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our [Terms of Service](#). --- ## 1. How We Collect and Use Information We collect personal information from our Website visitors in order to provide them with a personalized, useful, and efficient experience. The categories of information we collect may include: ### Information You Provide to Us We collect information that you provide to us when you: - Set up an account with us - Use our Services - Communicate with us For example, we may request your: - **Personal Information** (e.g., name, postal address, email address, telephone number) - **Payment Information** (e.g., credit/debit card number, bank account information) - **Business Information** (when registering for an account or licensing our Services) - **Communication Data** (data you exchange with us, including through interactive features like promotions and surveys) ### Information from Other Sources We may obtain information from: - Third-party information providers - Mergers and acquisitions - Other external sources In such cases, our Privacy Policy governs the handling of the combined personal information. ### How We Use This Information We use this information to: - Operate, maintain, and provide features and functionality of the Services - Communicate directly with you (e.g., emails about products, services, updates) - Send Services-related notifications (e.g., account verification, purchase confirmations, security notices) - Respond to inquiries made via contact forms or emails For more on communication preferences, see [Section 5 (“Control Over Your Information”)](#5-control-over-your-information). --- ## 2. How We Use Cookies and Other Tracking Technologies We and our third-party partners use **tracking technologies** such as: - **Cookies** - **Web beacons** - **File information** These technologies help us collect **usage information**, including: - **Device & Browser Data** (IP address, browser type, ISP, platform type, device type, OS) - **Interaction Data** (pages visited, links clicked, frequency of visits, emails opened) - **Location Data** (GPS coordinates, IP-based approximations) ### How We Use Tracking Data We may use this data to: - Remember your preferences for future visits - Provide personalized content and targeted advertising - Identify and track you across multiple devices - Monitor the effectiveness of our Services - Measure website traffic and usage trends - Diagnose technical problems ### Managing Cookies You can manage your cookie preferences by: - Changing your browser settings to notify or block cookies - Disabling cookies (note: this may affect website functionality) - Adjusting email settings to prevent tracking For more on tracking technologies, see [Section 6 (“Third-Party Tracking and Online Advertising”)](#6-third-party-tracking-and-online-advertising). --- ## 3. How We Share Personal Information We may share your personal information with: - **Third parties at your request** - **Service providers & business partners** (e.g., payment processors, advertisers, analytics providers) - **Marketing partners** - **Aggregated or anonymized data recipients** Additionally, we may share information: - To comply with legal requirements - To prevent fraud or illegal activity - With companies under HyperPerfect’s corporate umbrella - In case of a business sale, merger, or acquisition For more on your privacy rights, see [Section 5 (“Control Over Your Information”)](#5-control-over-your-information). --- ## 4. Client Data When you use our Services, you may upload **Client Data** (including personal information of your end users). - **Client Data remains your property** - HyperPerfect processes Client Data **on your behalf** and in strict confidence - We do not use or disclose Client Data except as authorized by you For more information, refer to our **client agreements**. --- ## 5. Control Over Your Information ### Email Communications - You can **unsubscribe** from promotional emails via the “unsubscribe” link in our emails - You **cannot** opt out of Services-related emails (e.g., account verification, security notices) ### Modifying Account Information - If you have an online account, you can modify certain account details - For further modifications, contact us at [[email protected]](mailto:[email protected]) --- ## 6. Data Protection and Security ### Data Retention We retain personal information: - As long as you have an account or use our Services - As required by law (e.g., transaction records for compliance) - As necessary for legal and regulatory reasons ### Data Storage & Transfer Your information may be stored and processed: - In the **United States** - In other countries where HyperPerfect or its partners operate By using our Services, you consent to **international data transfers**. ### Keeping Information Safe - We use **commercially reasonable security measures** - No security system is **impenetrable** - In case of a breach, we will take **reasonable steps to investigate and notify affected users** --- ## 7. Links to Third-Party Websites and Services Our Website may contain links to **third-party sites** that are **not governed** by this Privacy Policy. - We are **not responsible** for third-party privacy practices - Please **review third-party privacy policies** before providing any personal information --- ## 8. Children’s Privacy - We do **not knowingly collect** data from children under **17** - If you believe we have collected such data, email us at [[email protected]](mailto:[email protected]) --- ## 9. Changes to Privacy Policy - We may update this Privacy Policy from time to time - The **last revised date** will always be noted at the top - Continued use of our Services after changes means you **accept** the updated policy --- ## 10. Information for California Consumers ### Your Rights Under the CCPA California residents have the right to: - Request disclosure of collected **Personal Information** - Learn the **categories of data sources** - Know the **purpose of data collection** - See a list of **third parties with whom data is shared** - Request **data deletion** (subject to legal exceptions) - **Opt out** of the sale of personal information **HyperPerfect does not sell personal information.** To exercise your rights, contact us at: [[email protected]](mailto:[email protected]) --- ## 11. Contact Us For any questions about this Privacy Policy, please contact us: 📧 Email: [[email protected]](mailto:[email protected]) 📍 Address: 600 California St, Floor 11, San Francisco, CA 94108