```mermaid journey section Discover a missing answer Create a learning plan: 5: Alexis, Courtney, Client section Run interviews Create a interview guide: 3: Alexis, Courtney Source and schedule participants: 3: Alexis, Courtney Moderate interviews: 9: Alexis section Analyse interviews Read transcripts: 4: Alexis Code transcripts: 2: Alexis Re-code transcripts: 3: Alexis section Create report Create slide deck: 3: Alexis, Courtney section Deliver report Present slide deck: 5: Alexis, Courtney, Client section Make decision Present slide deck: 5: Alexis, Courtney, Client ```